By creating an account, accessing the Platform, or clicking "I agree," you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy, which is incorporated herein by reference. These Terms form a legally binding agreement between you and Sirona Mind, Inc. ("Sirona Mind," "we," "us," or "our"), a Delaware corporation.

If you are accessing the Platform on behalf of a healthcare organisation or clinic, you represent that you have the authority to bind that organisation to these Terms.

Sirona Mind is a whole-person mental health platform designed to support clinical care coordination between patients and their licensed mental health providers. The Platform provides:

• Patient engagement tools: Guided exercises, daily check-ins, mood and symptom tracking, and structured homework based on DBT/CBT frameworks assigned by your clinician
• Clinician portal: Real-time caseload visibility, PHQ-9/GAD-7 trend monitoring, session preparation briefs, and draft clinical note outlines
• EHR integration: Appointment data exchange with Practice Fusion and other supported Electronic Health Record systems
• Intake processing: Structured intake questionnaires and pre-session preparation to reduce administrative burden on clinical staff

Understanding what Sirona Mind is not is as important as understanding what it is. The Platform is not, and must never be used as, any of the following:

To use the Platform, you must:

• Be at least 18 years of age, or 13 years of age with parental/guardian consent and at the direction of a licensed clinician
• Be a patient enrolled with a participating healthcare provider, or a licensed clinician or authorised staff member of a participating clinic
• Reside in or receive care in a state where Sirona Mind is available
• Have the legal capacity to enter into a binding agreement

Sirona Mind does not provide direct-to-consumer services. Access to the Platform is provided through participating healthcare organisations that have executed a Business Associate Agreement and service agreement with Sirona Mind.

When you create an account on the Platform, you agree to:

• Accurate information: Provide truthful, accurate, and complete registration information
• Account security: Maintain the confidentiality of your login credentials and not share them with any other person
• Prompt notification: Notify us immediately at privacy@sironamind.com if you suspect any unauthorised use of your account
• Sole use: Access your account only for your own authorised purposes — patient accounts may not be accessed by any other individual

You are responsible for all activity that occurs under your account. Sirona Mind is not liable for any loss or damage arising from your failure to protect your account credentials.

Subject to these Terms, Sirona Mind grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for its intended clinical and care coordination purposes.

You agree not to:

• Use the Platform for any unlawful purpose or in violation of applicable laws, including HIPAA
• Access or attempt to access another user's account or any data you are not authorised to view
• Reverse engineer, decompile, or attempt to extract the source code of the Platform
• Upload, transmit, or distribute malware, viruses, or any harmful code
• Scrape, harvest, or collect data from the Platform by automated means
• Use the Platform to make unsolicited communications to other users
• Misrepresent your identity, credentials, or affiliation
• Interfere with or disrupt the integrity or performance of the Platform

Clinicians and healthcare organisations accessing the Platform through a service agreement with Sirona Mind additionally agree to:

• Professional responsibility: Maintain sole clinical responsibility for all patient care decisions. Sirona Mind's suggestions, briefs, and note drafts are aids to clinical judgment — not substitutes for it
• Supervision: Ensure all Platform access by clinical staff occurs under appropriate professional supervision and within the scope of applicable licensure
• BAA compliance: Execute and maintain a valid Business Associate Agreement with Sirona Mind before any PHI is exchanged through the Platform
• Patient consent: Obtain appropriate patient consent for the use of digital health tools as required by applicable law and your organisation's policies
• Staff training: Ensure that all staff with access to the Platform have received appropriate HIPAA training and understand the Platform's assistive-tool-only nature
• Accuracy: Review and correct any AI-assisted content, including draft SOAP/DAP notes, before finalising in the EHR

Your use of the Platform is subject to our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains in full how we collect, use, and protect your protected health information (PHI) and personal data.

• Business Associate status: When providing services to healthcare organisations, Sirona Mind acts as a HIPAA Business Associate and processes PHI in accordance with executed Business Associate Agreements
• Minimum necessary: We access and use only the minimum PHI necessary to fulfil our services
• No data sales: We never sell, rent, or trade your PHI or personal data to any third party
• Security standards: We maintain administrative, physical, and technical safeguards in compliance with the HIPAA Security Rule, including AES-256 encryption at rest and TLS 1.2+ in transit
• Breach notification: We will notify affected users and covered entities of any PHI breach within 60 days, as required by the HIPAA Breach Notification Rule

For full details on data handling, see our Privacy Policy.

The Platform, including all software, algorithms, designs, text, graphics, logos, and content created by Sirona Mind, is owned by Sirona Mind, Inc. and is protected by copyright, trademark, and other intellectual property laws. These Terms do not transfer ownership of any Sirona Mind intellectual property to you.

You retain ownership of all clinical content and patient data you or your patients input into the Platform. By using the Platform, you grant Sirona Mind a limited licence to process that content solely to provide and improve the services described in these Terms and the Privacy Policy.

The Platform is provided "as is" and "as available" without warranties of any kind, express or implied, to the fullest extent permitted by law. We do not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.

To the maximum extent permitted by law, Sirona Mind's total liability to you for any claims arising from these Terms or use of the Platform shall not exceed the amount you paid to Sirona Mind in the 12 months preceding the claim, or $100 USD if you have paid nothing. We are not liable for indirect, incidental, special, consequential, or punitive damages.

Sirona Mind reserves the right to suspend or terminate your access to the Platform at any time, with or without notice, for:

• Breach of these Terms or our Privacy Policy
• Conduct that poses a risk to other users, patients, or the integrity of the Platform
• Request by your healthcare organisation or supervising clinician
• Expiry or termination of the service agreement between Sirona Mind and your participating clinic
• Inactivity exceeding 12 months

Upon termination, your right to access the Platform ceases immediately. Data retention following termination is governed by our Privacy Policy and applicable law.

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or the Platform shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration in Boston, Massachusetts, under the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction.

You agree that any claims must be brought in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

We may update these Terms from time to time. We will notify you of material changes by email at least 30 days before they take effect. The effective date at the top of this page reflects the most recent revision. Continued use of the Platform after the effective date of updated Terms constitutes your acceptance of the changes.

If you do not agree to updated Terms, you must stop using the Platform before the effective date of the change.

For questions about these Terms, to report a violation, or to request a Business Associate Agreement, contact us at: